Oh my gosh. I wish I would have called you guys first!! I have been out of water for 5 days!! You sent someone right out. I have been stood up and lied to by 5 others!!! You sent Dillon Martin out right away and he fixed the problem before I had to leave for work!! He was the nicest guy too!! I will highly recommend you and Dillon to everyone. He was very professional☺
15:57 27 Sep 18
Zach from Quality Plumbing came by my house today. He was very professional and fixed the job better than I would have expected. A well-known local competitor was going to charge $600 upfront with no commitment that it would fix the problem. Quality Plumbing's total bill was $175. It is a great feeling when your problem gets solved and you feel as though you were treated fairly.
23:56 06 Sep 18
Saturday was going to be a busy day, and to find that my sewer had backed up was not something I planned for (I know, never is). I have had Quality Plumbing out before, so I called once again seeking help. Their technician promptly returned my call and was able to come by my place shortly to help. He quickly saw what my problem was and went to work. I probably asked a ton of questions as he worked, and he was great at answering them. I never once felt that my calling him for help on a Saturday morning was an inconvenience to him. I appreciated that. Everything was cleaned up before he left. So once again, I have had a great experience with using QP and will continue calling them when I have plumbing needs! A big thank you once again!
22:30 02 Oct 18
George was punctual, knowledgeable, and solved my issue quickly.Quality plumbing gave us same day service.The problem they solved for me was worth every penny. Fair prices, good service, great technician. Boom baby!
19:18 27 Jul 18
Great people. Recommended from a friend. Call them and same day were at the house. I had a issue and rescheduled for the next day, no problem, right there next day. I was told by 2 other plumbers that my sewer line needed replacement due to a break in the line. Andy and his coworker came, inspected, cleaned the roots on my sewer line, re-inspected with camera and video recording, and there was NO break on the pipe. Others want to take money from you, but quality plumbing was honest from the beginning, great service and fair price. Would recommend them anytime.
13:35 20 Aug 18
These guys are awesome. I called this morning and they were very helpful and courteous. They listened patiently to my problem, they explained the possible causes and gave me suggestions. Explained their charges, which are very reasonable, for the various fixes that might be needed. No hard sell. I'm glad I called these guys first today, and I always will from now on.
23:46 19 Oct 18
Immediate, efficient, and diligent service. Zach and Ken responded within an hour of a sewer line backup, provided a crystal clear explanation of the problem and solution, and worked tirelessly to complete the job on a tight timeline. Not only did they do a great job, they cleaned up immaculately before they left. They are the only plumbing company I'll use in KC.
00:15 29 Oct 18
Had Zac and Dennis come out to work on the leak in our front yard. Quality was the first to call me back (Adam) and the only to come on a weekend. These guys were professional, prompt and knowledgeable; would definitely refer them to friends & family!
23:44 03 Nov 18
I left a message this morning and got a call back from Danny within 20 minutes. He kept me updated throughout the afternoon on his schedule and when he would make it to our house. He was extremely knowledgeable and personable. He explained everything he did in a manner that I understood. I'm confident in the work he did and will always use Quality Plumbing from here on out as well as reccomend them to everyone I know. Don't waste your time calling any other company.
01:50 17 Nov 18
I called Adam on a Wednesday about the possibility of my lines being clogged and on my call I mentioned that I reached out to Quality Plumbing because of the nature of the reviews and how positive people were speaking of their work.Fast forward to Friday, Nov. 16 and Brett showed up. Brett did his thing, we got to chatting, talked about going to the same high school, compared who we knew and grew up with and within what felt like a few minutes (really more like 45 minutes) Brett had diagnosed the problem and replaced the wax ring and was out the door. People like him and people with his work ethic are few and far between. I had to tip him separate from the invoice.Then it doesn't stop there. Less than 10 minutes after leaving he called me. "I saw something in the utility room that I want to come back and look at." My response, "Gladly." and I said that as I was leaving the house. He had caught an issue with the vent on my water heater that posed a potentially deadly threat to my family.I will be always grateful to Brett and Adam for being honest, humble, and respectful. You all do amazing work and that is deserving of a great review. Let me know if I can ever be a reference for you all for any customer, I'll gladly do it!
17:12 17 Nov 18
Quality Plumbing is awesome! We had Service Specialist Dillon Martin come to our home to put in a sink and garbage disposal. He was super friendly and did an amazing job! I will never use anybody else for my plumbing needs! just amazing. Thanks guys!
03:05 20 Nov 18
Oh my gosh. I wish I would have called you guys first!! I have been out of water for 5 days!! You sent someone right out. I have been stood up and lied to by 5 others!!! You sent Dillon Martin out right away and he fixed the problem before I had to leave for work!! He was the nicest guy too!! I will highly recommend you and Dillon to everyone. He was very professional☺ Dillion stayed on top of the job having to come back and finish since I had to leave for work. He is so knowledgeable and very nice! He will be my go to plumber from now on.
15:13 26 Nov 18
Dillon replaced the water heater in our home. Excellent service! Was on-time, professional, knowledgeable and friendly. Highly recommend Quality Plumbing. I've used then on a couple of occasions and and have been very satisfied every time.
17:13 03 Dec 18
Called on a Saturday morning, and was able to get service completed in less than 2-hours after the phone call. JP did an awesome job communicating on when he would arrive, and thoroughly explained what was wrong with the water heater. Very professional and very happy with the work done. Will definitely use this company again in the future.
00:31 19 Dec 18
Our water heater went out on Friday evening. Andy was there early Saturday morning to replace it. Excellent, quick and very thorough service! Highly recommend!
21:18 24 Dec 18
So I ran into a little bind on Sunday, 12/23. One of my toilets clogged up and I couldn’t get it to break free. So I’m not a plumber, nor do I know any plumbers I could call last minute, and especially it being around Christmas time. But I googled a 24 hour plumber in my area (I live in Smithville) and Quality Plumbing popped up. I read the reviews and I thought I would give them a shot. So I called Sunday afternoon, and about 24 hours later I received a text from Dan, asking me the situation was. I just told him I had a minor toilet clog that I couldn’t unclog myself, and asked him for assistance. He put me on the schedule for his tech to come out and at 1400 on Monday, 12/24 (Xmas eve) a tech came out helped me out of my jam. The tech was quick and friendly, and it only took him 5 minutes, in and out, and my toilet was good to go. I expected to pay a pretty penny, considering the holiday, and the 24 hour turn around time, but it wasn’t as bad as I thought it was going to be, and my toilet was flushing like it always does! Dan was extremely helpful when I spoke to him on the phone, and he’s one of the reasons, aside from the good work the tech did, why I would do business with them again!
17:31 04 Jan 19
Dillon was patient with all my questions. Professional, courteous and did a lovely job on the things that need to be done. Advised what could wait so I could budget for it. I am so pleased to have been referred to this company.
01:39 18 Jan 19
Very pleased! I called with flooded basement issue at 7am. Dispatcher/schedule gave me a time window that worked around my work schedule. When I called back to check on ETA, he had the technician call me directly with more info and ETA. The technician, Dillon, did a great job. He drained my basement, and took every preventative measure he could to help clear the lines for my sump pump to work effectively. He adjusted all the leaky fittings, and gave me some great advice about upkeep on the sump pump and drains. Although price was not volunteered on my initial call, I thought the price charged was fair. Thank you!
Stephen Douglas Bonney
14:26 25 Jan 19
Dillon Martin did a great job unclogging my plugged up kitchen drain. He was friendly and efficient, and he gave me good tips on how to do regular maintenance to keep my drain clear. Dillon deserves all the great Google reviews people have given him.
22:07 30 Jan 19
Had my faucet and garbage disposal replaced by Zack and I’m so glad I called these guys! They didn’t try to upsell me or anything which was so refreshing. VERY fairly priced, trustworthy and reliable. I will definitely call these guys for any plumbing needs in the future. 10/10!
17:23 08 Feb 19
Excellent, timely service! I went with Quality Plumbing on a referral from a work colleague. They worked our service request into their schedule for the day, calling as they were en route. Within an hour they arrived, solved our clogged pipe/drain issue, and left for a minimum service charge of only $140. To my neighbors in North Kansas City, you won't be disappointed with this company. Thanks!
20:55 12 Feb 19
Just had Danny from Quality Plumbing out to evaluate a backup in our basement. Problem has been fixed and mind put at ease. I would highly recommend these guys! Especially if you like good work at a fair price.
03:14 20 Feb 19
Dillon was sent to my place of employment to resolve an issue with sewer gas smell. This was very important as this is a public retail facility and no one wants to shop with that kind of smell (and we sure didn't want to work in it either!). He quickly assessed the problem, offered multiple solutions and promptly got approval from our corporate office. He was efficient and neat. He made sure that we were aware of what he was working on at all times. He was very knowledgeable of his trade and I would recommend him for any future plumbing needs that you might have.
03:19 24 Feb 19
I was struggling to find service for a semi-emergency situation. I yelped quality insurance and got a quote, a plumber scheduled, and a time frame all within 10 minutes. Very effecient. Dillon showed up and communicated everything he was doing. He got my house back up and running very quickly. I’m very grateful I called and will be using them again for sure.
16:04 26 Feb 19
On a late Saturday afternoon I struggled to find a plumber willing and able to fit me in for an emergency (main home water line had to be shut off to avoid flooding in house). I was referred to Quality Plumbing by another plumber who I've used before! Dillon came out first thing on Sunday morning and fixed our issue within a short amount of time. He also helped with some advice on related plumbing stuff. Very timely, extremely friendly and helpful with good communication throughout. Very happy with Dillon's work and will definitely be using him (and Quality Plumbing) again. Highly recommended!
00:18 27 Feb 19
I was struggling to find service for a semi-emergency situation. I yelped quality insurance and got a quote, a plumber scheduled, and a time frame all within 10 minutes. Very effecient. Dillon showed up and communicated everything he was doing. He got my house back up and running very quickly. I’m very grateful I called and will be using them again for sure.Edit: I had a second backup a few days later. Dillon responded to my message at 6 am and said he would work with dispatch to make sure it was his job to come back out and fix my plumbing. Both the owner and Dillon were both super cordial and responsive to my needs to have a plumber back out. Dillon showed up and went above and beyond to make sure my plumbing is operating correctly. I can’t even say how thrilled I was to come home to a bathroom and shower that WORKS! The customer service from Quality Plumbing is amazing. The attention to detail and knowledge rivals it. Thank you so much, guys. My week has been hell and you made it that much easier to deal with. If I could give a 6th star, I would
17:24 04 Mar 19
Called 7:30 on a Saturday morning. Ken who was on call, called us back within 15 minutes. He was very polite and professional. He came right out and it was the best customer service we have ever received from a plumbing company. He fixed the leak and I highly recommend Quality Plumbing and will definitely call them for any future plumbing needs.
23:14 08 Mar 19
Called at 420pm they had someone out by 500pm. Didn't catch the guys name but he called when he was on the way and unclogged my toilet from the dropped lotion bottle super quick. Had a great personality and stopped to pet the dog on his way out. Wasn't horrible expensive and I would recommend to others.
18:28 10 May 19
They were quick to respond when I reached out and scheduled an appointment right away. Andy was the plumber and couldn't have been more friendly or professional. I will definitely be recommending this company to anyone I know.
23:44 01 Jun 19
JP did a great job. Reasonable. knowledgable.very courteous. Will definitely use again .
18:20 07 Jun 19
This is the second time I have reached out to Quality Plumbing to fix an issue with the house. They are very quick to respond and always have a smile on their face when you welcome them into your home. Both plumbers I have had were very knowledgeable and efficient. I couldn’t have asked for better customer service, from the time I made the call, to the second the plumber walked out of the front door. Will use these guys anytime I need a plumber!
15:36 13 Jun 19
Excellent service and super timely! Had a leaking pipe and an old gas line (no longer used) which needed removal. Dillon came out and got the job quickly. Super respectful, professional, considerate, and personable. Highly recommend!
16:11 16 Jun 19
I am grateful to Quality Plumbing, especially their rep J.P. Medina, for the fast, efficient and professional service I received in a recent plumbing emergency. I will definitely be a return customer!
00:31 26 Jun 19
Home warranty nightmare resolved with Quality Plumbing Inc. I called them for a water heater replacement and they arrived within a couple of hours. Adam, my first point of contact, was extremely professional, kind, and didn't waste any time getting someone to help us out. Our home warranty company (HWA) continued to play games and low-ball our payout for a new water heater. Unfortunately, Ken the service technician, had to wait for prior authorization in my garage while I was on the phone. He was very patient, positive, and helpful. I cannot say enough good things about Ken. After our wait, he replaced our old water heater quickly and efficiently. Now, we are operating as normal and I have a life-long plumbing service to rely on. These are the folks you want. Thank you Quality Plumbing Inc., you guys are awesome.
20:48 28 Jun 19
Great experience with this company. Started off rocky, as a backed up sewer line was not effectively dealt with and I felt the service man, while doing his best, was in over his head in this instance. I then was considering other plumbers. However after visiting with the owner, we came to an agreement where I trusted them to do the right thing. They sent Andy out for a new perspective and right away I recognized he was efficient and knowledgeable. The issue was resolved and I felt like I was treated fairly and honestly and charged what was very fair. I would no doubt hire them again and would make a stated preference for Andy!!
02:28 03 Jul 19
We recently hired Quality Plumbing to cap a gas line and fix a toilet. We had a great experience. Dylan provided excellent customer service and used outside the box thinking to identify and repair the problem. I would highly recommend this company for any plumbing needs and would recommend asking for Dylan!
16:45 17 Jul 19
This company and employees are truly amazing. I called in a bind this morning needing my sink drain and tubing fixed, as well as a grabage disposal reinstallation. It was last minute but they were able to get me in same day. The technician who came out was very friendly and knowledgeable. He fixed everything and cleaned everything up. He even made sure everything looked perfect. Then it cost even less than I was quoted. Overall, an amazing experience and I definitely recommend them. I will be using them for any plumbing needs I have in the future.
14:48 20 Jul 19
We had two problems: a bad fill valve and shut off valve in a toilet and a leaking pipe in the basement. Quality Plumbing's courteous and helpful scheduler got us an appointment quickly. Kenneth called to tell us when he would arrive; he was on time, professional, skilled, personable, courteous, and fast. While the toilet fixes were quick, the pipe was in a very awkward, difficult to access place on the ceiling. Kenneth did a great job fixing the leak quickly and securely and cleaning up. He surprisingly, but politely, refused a tip, saying the company takes good care of him. The cost was very fair. I will absolutely contact Quality Plumbing in the future for any plumbing needs.
18:10 26 Jul 19
I had a leak from my main water shut off valve. Called around to several plumbers to get quotes. When I called Quality Plumbing he listened and immediately said he thought he knew the issue and could help me fix it myself. He was very reassuring and walked me through the simple fix. N more leak. The integrity off that action made a huge impression on me. I will be using them for all my plumbing needs in the future. Thanks again!!!
16:22 16 Aug 19
They were great. Quick scheduling, very friendly and professional. Fixed my slow sink drain and charged a very reasonable fee. I would absolutely hire them again.